Xfinity box stuck on welcome screen.

The day the Tech was to arrive I tried Peacock and now it worked fine but the others did not. So the tech said it is the X1 box and replace it with a different model. It now a[[ears to work on all of the streaming services I mentioned except Discovery+ which Xfinity is still working on. The following was the original X1 box and the replacement ...1 day ago · SAG-AFTRA’s negotiating team countered on Thursday, accusing studios of using bully tactics to misrepresent the cost of the actor’s proposal, overstating the …4. U. Closed. Fixed Boot reset problem. For the past month like many of you each morning the Xfinity box was stuck on Boot and the tv was on the welcome screen. Going to the remote settings/device settings/Power Preferences/ “Restart” also got stuck on Boot like in the morning. What fixed this was going to the iPhone app &ldq.Learn how to fix your X1 or Xfinity Flex TV Box if it is frozen on the Welcome screen. Check your connections, restart the device, and try WPS buttons if needed. Contact us if you …

Its not in the most ventilated space but its pretty dang warm and only been on ~15 minutes. Troubleshooting I've done so far: Replaced every cable. Coax, HDMI, Power supply. Made sure they were all 4k certified and comcast/xfinity sent cables. Killed external power to the box and let it sit. Temp fix but still crashes when I want to use the remote.

1 Message Friday, May 20th, 2022 11:03 PM Closed Stuck on welcome screen Tv stuck on welcome screen Question • Updated 1 year ago 276 2 0 5 Responses CCXavier +14 more Valued Contributor • 695 Messages 1 year ago Hello @user_6729a9, I am sorry to hear that your TV was stuck on the welcome screen. How is everything working for you now? 0 0 U

So? Let's get started, Contents hide 1 Xfinity Stuck on Welcome Screen 1.1 HD Tv Function 1.2 Check Remote and Battery 1.3 Damaged Cable 1.4 Restart The Device 1.5 My Account Online 1.6 Xfinity My Account App 1.7 Restart From Xfinity Settings 1.8 Restart your TV 1.9 Reset the Device 1.10 Check Internet Connection 1.11 WPS ConnectionWe know some Xfinity Flex customers may be seeing three dots on-screen or are stuck on the Welcome screen or in a restart loop. To resolve this issue, you’ll need to perform a factory reset of your streaming TV Box. Here’s how to do it: While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds.To reset your Xfinity cable box: Find the reset button on the back of the box. It should be labeled Reset. Press and hold the button for at least 30 seconds. The box will restart and go through the reset process. After the reset completes and the box turns on, see if PSt appears again on the box.If you’re an Xfinity TV customer and you’ve been stuck on the welcome screen, don’t worry – you’re not alone. Many Xfinity TV customers have reported this issue, and Comcast is working on a fix. In the meantime, there are a few things you can try to get your TV up and running again. First, unplug your set-top box from power for 30 ...

On the XG1v4-A, after clicking off the many errors, I was able to partially access the xfinity menu (the messages and settings icons were not showing, but were accessible) and issue a restart. Upon restart, the box was stuck on the "Welcome. Bienvenido. Bienvenue." screen. Powered off, restarted, still on the "Welcome. Bienvenido. Bienvenue ...

Why is my xfinity stuck on the welcome screen Is cable TV attached to the TV for TV channels? If yes, restart the cable box by removing the power cord from the mains for a minute, connect it back to restart it and respond back with the result, Be sure to disconnect the AC power of the cable box for a minute.

Thr Tv screen says welcome. Bienvenido. Bienvenue. The box itself what looks like an E Or B. Technician's Assistant: What's the brand and model number of your TV? How old is it? Sony. I don't know the model number. It probably at least 10 years old This happened a few months ago and thry switched out the box. Technician's Assistant: Does the TV ...The display showed the “Welcome. Bienvenido. Bienvenue.” boot screen. I waited a while and it never changed. I unplugged the power for 30 seconds and attempted a hard reboot, with mostly the same results, the only difference being that now the “Welcome etc” screen flashes periodically until it turns off completely. The box is also quite ...Push the power button on the front of the box, wait for two seconds, and then push it again. If there is still a black screen, then press the XFINITY button on the remote. 2. If this doesn’t correct the issue, power cycle the box by pressing and holding the power button on the front of the box for 10 seconds, until the box restarts, or unplug ...To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message. My TV box isn't working. It is stuck on the welcome screen. I cannot reset from the app as it says no connection.To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Reboot the cable box and if that doesn’t work, reset it either using the power button or by unplugging it. Restarting the gateway could also fix the issue. If you have a Flex device, connect it using the WPS button.

There is a resolution some TVs and audio receivers has issues with. (1080p60) Take the Xfinity remote that you use with that X1 box and press “EXIT EXIT EXIT” (3 times fast) then type in on the Keypad “1080” that will change the picture resolution from 1080p60 to 1080i. You can also follow the same steps but instead of typing in “1080 ...To send a Private message to Xfinity Support from any Forum page: Click "Sign In" if that prompt is visible. • Click the "Direct Messaging" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.The Flex box hangs up on the "Welcome Connecting to your entertainment experience" screen. It has been stuck on this screen all day. I got info to come up on the bottom of the screen showing that it is connected toWiFi and showing it's MAC address. I am using an my own modem & router. Any suggestions to get it to finish setup.To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message. My TV box isn't working. It is stuck on the welcome screen. I cannot reset from the app as it says no connection.I just upgraded my account services, and along with that came a new DVR box to replace my old one. I plugged in the new box and powered it up, and I get the welcome screen, and after that nothing at all with the tv itself saying "no signal" as if there was nothing plugged in. After showing "boot" on the front of the box, the codes 1PST and 5PST ...

Dan Potts. IT Specialist / Broadcast En... Bachelor's Degree. 3,094 satisfied customers. When we turn on our tv (Vizio) we get a message that says. When we turn on our tv (Vizio) we get a message that says "no signal." I then turn off the power for ten seconds and then it reboots which takes about 6 … read more.Trying to connect the new X1 TV Box I was told I needed to have for all the services I'm paying for but it's stuck on the Welcome screen. Contacted xFinity Customer Support but the representative was not able to resolve the issue. I'm trying avoid having to wait for a Tech to visit. Thank you for joining us here on r/Comcast_Xfinity, your ...

Hey @user_c948e1, thank you for reaching out to Xfinity Support on our Forums. Since the welcome screen is showing, it should be an issue with the HDMI port unless it is related to the handoff. We may need to reprogram the box or replace it. Can you send us a direct message so we can help? To send a direct message: Click "Sign In" if …To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Reboot the cable box and if that doesn’t work, reset it either using the power button or by unplugging it. ... TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. If you have a wireless TV box or Xfinity Flex device ...If you’re an Xfinity TV customer and you’ve been stuck on the welcome screen, don’t worry – you’re not alone. Many Xfinity TV customers have reported this issue, and Comcast is working on a fix. In the meantime, there are a few things you can try to get your TV up and running again. First, unplug your set-top box from power for 30 ...Learn how to fix the error of Xfinity TV stuck on the welcome screen where it says \"Welcome Connecting to your …Unplug the power cord from both your X1 box/router, and the wall outlet. 3. Wait 30 seconds. 4. Plug the power cord back into both your X1 box/router, and the wall outlet. 5. You should now see the Xfinity welcome screen. If it doesn’t appear after a few minutes, restarting your television or X1 box may be necessary. Power cycled the box Reset the box Restarted my internet modem (no idea why they’ll make me do this when internet is absolutely fine) Test the remote (backlight is on), red light flashes when I press a button The box simply shows a welcome screen when powered on and then goes to a black screen. No setup screen at all. HELP!X1 Box stuck on boot loop, crashes when remote is pressed. Hello. Recently got a new X1 DVR box for my 4k TV. (Specifically ARRIS XG1v4 box based on the pictures I can find) Installed it as normal, booted up easily everything was fine. Went to look in device settings, it said that it was outputting 1080p60, so I bumped it up to 4k60.

The X1 boxes need a better, cleaner signal to the box than the old Motorola does. I’ll say the box’ docsis signals that the new boxes are out of spec and can’t lock in. Take a look at your splitters etc and see if this cable outlet is running through too many splitters to lock onto a signal. 0.

Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon; Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

However, the next day when I turned it on the welcome screen was the only thing that was displayed. After trying to unplug it and plug it back in, it’s still not working. It’s been a few days of trying to figure out the problem but it’s still not working. Looking for help. Try holding the wps button on the bottom for 7 seconds.This started a few days ago and our tv screen shows a message saying to call customer service, and when we did they tried to restart the tv box, but it didn't work. I saw user_C.k890 posted about the same problem, and an Xfinity employee responded saying that the box was damaged and that they need a new one.The Flex box hangs up on the "Welcome Connecting to your entertainment experience" screen. It has been stuck on this screen all day. I got info to come up on the bottom of the screen showing that it is connected toWiFi and showing it's MAC address. I am using an my own modem & router. Any suggestions to get it to finish setup.Why is my Xfinity box stuck on the welcome screen? If your X1 or Xfinity Flex TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. If you have a wireless TV box or Xfinity Flex device, you can also try restarting your modem/gateway and try connecting using the WPS buttons on the TV Box or Flex …Got our Xfinity installed yesterday, Guy was great, and everything worked last night. I even watched it a bit this morning. Get home from work, turn on the TV in my office, and its stuck at the Welcome. Bienvenido, Bievenue. I let it sit for approx 10min, tried resetting the box by unplugging and letting it sit, then tried holding the power button.Restarting The Cable Box Through The Device Settings. On the remote, press the Xfinity button. Use the left and right arrow button to navigate to Settings and press Ok. Navigate to the device settings and press ok. On the Settings menu, Click restart. A welcome screen will display, and the system will restart.Sep 15, 2023 · Reset Comcast Signal from the Help Menu. You can reset the Comcast signal for your TV box using the help menu. Here’s how: Open the Settings menu. Navigate to Help > System Refresh. Choose Refresh Now and hit OK. The cable box will now begin a system refresh. Once it has started, do not turn or unplug the TV box. We know some Xfinity Flex customers may be seeing three dots on-screen or are stuck on the Welcome screen or in a restart loop. To resolve this issue, you’ll need to perform a factory reset of your streaming TV Box. Here’s how to do it: While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds.

Learn how to fix your X1 or Xfinity Flex TV Box if it is frozen on the Welcome screen. Check your connections, restart the device, and try WPS buttons if needed. Contact us if you …This is the procedure I used. Press the settings button until the light turns green. Then press the AB button for five seconds. For some reason, I didn't need to press/ enter 981 following the pressing of the AB buttons. It just started working.Aug 29, 2022 · In some situations, you may find that your Xfinity working completely fine but the problem is in the tv, that’s why it is being stuck at the welcome screen repeatedly. Straight turn off your tv and then start it again. A restart may solve the issue instantly. If your tv has a restart button, it’s fine. If it doesn’t have, go for a manual ... Instagram:https://instagram. discovery channel on optimumweather saginaw mi 10 day forecastroosters milford ohecisd parent portal Jan 5, 2023 · Ensure that it is within range of the Xfinity Wi-Fi network or that the Ethernet cable is plugged all the way inside the port. Attempt to restart your Flex device. Hold down the power button for ten seconds or unplug it from the power source to restart the system. Restart your Gateway device. Dec 27, 2020 · It froze the other night, so we unplugged it to restart it. Now, when I plug it back into the power, the blue light blinks, then turns off. The scroll on my screen says “Welcome., etc”. use a light and see what the name of the connector (coax) is that the cable is attached to. you may have the coax on the wrong coax connector. painted autobody partsautohotkey hold down key After repeatedly resetting both the router and my FLEX box, I am only able to see very limited functionality, beyond a black/blank screen from my Flex device. I am able to access the ‘screen saver,’ but no Home Screen. I am able to use voice commands, but the FLEX never actually accesses the show/3rd Party App I am trying to access. Please ... walmart shotshells Apple: Quickly press the Home button twice to see previews of your recently used apps, then swipe left or right until you find the Xfinity Stream app. Swipe upwards on the preview of the app until it is no longer on the screen. Android: Open the Settings, tap Apps, then tap the Running tab. Find XFINITY TV and tap Force stop.Users share their experiences and solutions for X1 box that reboots to the welcome screen and does not respond to remote commands. Some suggest it is a common problem with the loader image, others say it is a sign of a defective box.Jul 8, 2023 · My X1 box is stuck on Welcome screen for last 3 days. It just keeps rebooting. It's affecting all 3 cable boxes. There are no outages in my area. I've tried to reset the boxes, unplugged them and still nothing. They tried to send a signal and it didn't reach my boxes. I've used the xfinity chat person which was useless. Can someone help me with ...