Xfinity box stuck on voice guidance.

24.6K Messages. 3 years ago. @azbmiller wrote: Mine is also stuck on the Welcome Screen. Also doesn't appear to recognize the Voice Remote. I've tried A&D to unpair and various other pair options. Stuck on pop-up about unpairing remote but no way to get to the OK button. This box is unlike the others in my house.A simple, quick way to turn off the annoying guidance voice or audio description with your Comcast remote on your DVR box. A simple, quick way to turn off the annoying guidance voice or audio ...Press and hold the Setup button on your remote. Wait for the status LED light to turn green. Key in the remote code. Refer to the remote manual. Wait for the status LED light to blink green twice. If it blinks red, it means the code you entered is wrong. Make sure you’re entering the right remote code.How to record a program Highlight a program on the Guide screen. Select the Record button on the remote control or select the Record option on the program’s info panel. Select Just this episode or All episodes, and the recording will be set. View and Download Comcast Xfinity X1 quick reference tips online. network TV box. xfinity X1 set-top ...Voice guidance is only available on the X1 TV Box at this time. Is voice guidance available in multiple languages? Yes, voice guidance is available in both English and …

I did that and the box and went through the setup process again and the box is still stuck on the Voice Guidance screen as before. The agent also told me to contact support if the problem was still occurring that a ticket to tier 2 or sending a replacement box may be in order.A simple, quick way to turn off the annoying guidance voice or audio description with your Comcast remote on your DVR box. A simple, quick way to turn off the annoying guidance voice or audio ...

Begin Troubleshooting. Log into the Xfinity My Account app on your Apple or Android device, and tap the Voice icon at the bottom of the screen. Tap Troubleshoot. Select the service issue that you are currently experiencing. The connection status of your Xfinity Voice modem will be checked, which may take a few seconds.pxd01ani. Our old DTA died and Comcast issued us a Pacer PXD01ANI box as a replacement with a new and much fancier remote. Despite several tech support calls with people I could barely understand, and one home visit by a seemingly knowledgeable tech, we still have a huge problem. The box intermittently (usually once per day) fails to deliver ...

After your TV Box has beenconfigured, you'll see the xfinity logo. Back to Top Remote Control Setup and Pairing. The next step to set up your X1 TV Box is to pair your Xfinity Voice Remote with your TV Box. To do this, please see our remote pairing instructions. Once activation is complete, the TV will go directly to live TV programming. Back ... I did that and the box and went through the setup process again and the box is still stuck on the Voice Guidance screen as before. The agent also told me to contact support if the problem was still occurring that a ticket to tier 2 or sending a replacement box may be in order. ... as I cannot drive the 35 miles to the nearest Xfinity Store due ...Activation process. Enter the last four digits of any phone number listed on your Xfinity account. Use the number keys or directional pad on your remote to enter numbers. If you’re having trouble using the last four digits of a phone number, you can select the Verify another way button to verify via text message or by entering your account ... The easiest way to turn Voice Guidance on or off is to use voice control. Ensure that the volume is raised on your TV. Press and hold the voice control button on your Voice Remote and say "accessibility" to reach the Accessibility Settings menu.I received a box today and am stuck at the voice guidance screen. Others have reported that techs who come to the house have been unable to fix it. ... I picked up a XG1a box at the xfinity store today to replace an older XG2 (so I could get the DVR service). During setup I also get stuck at the "do you want to keep using voice guidance" screen ...

Nov 22, 2022 · To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Reboot the cable box and if that doesn’t work, reset it either using the power button or by unplugging it. Restarting the gateway could also fix the issue. If you have a Flex device, connect it using the WPS button.

I received a X1 XG2v2 cable box via UPS yesterday. I set up the box and while going through the seupt process, the box gets stuck on the "Do you want to keep using Voice …

There are several ways to reset a Comcast cable box. Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box off and on again. Also, check that the cable connections are s...As we continue to make accessibility-related enhancements to Xfinity X1, frequent updates will be made to the talking guide – a voice guidance feature that allows customers who have visual disabilities the freedom to independently explore thousands of TV shows, movies and more. Learn how the latest changes to X1 impact voice guidance ...To change your Accessibility Shortcut: Go to Settings in the Xfinity Flex main menu. Press OK. Arrow down to Accessibility Settings. Press OK or say "Accessibility Settings" into your Voice Remote. Choose Remote Shortcut and press OK. Select the option you want to assign to your shortcut and press OK.Restart from My Account Online. Log in to My Account. Scroll down and click on Manage TV. This option is also available on the Services tab. You can also select the specific set-top box to reboot from the Devices tab. Click the Troubleshoot button. Solutions to common issues will be displayed. Click on Continue.Voice Guidance Loop. Brought a brand new modem/router and Xfinity TV Box to set up today. No one has been able to help for hours. They finally agreed that it is a software issue on their end but after they sent me a text chat that it was corrected...it was not. Help please.On your remote control, click on the Xfinity button. Use the right or left arrow button to highlight Settings then click OK. Using the Down arrow, highlight the Device Settings then click OK. With ...

Hub Home Internet Entertainment Free TV & Movies Mobile Smart Home. For parents and guardians of children, learn about managing parental controls for Xfinity Internet, Xfinity X1, apps, and more. Get information on digital safety for your family.Feb 18, 2022 · Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the bottom of your remote. If you don’t have a Setup button (XR15), press and hold the Xfinity and Info (i) buttons for a few seconds. Then scroll down to Restart > OK and navigateright > Restart > OK. The alternative is to go to Settings > Help > Restart. If xfinity box is still stuck on boot after trying these steps, please call xfinity customer service for assistance. Log into the Xfinity account, then scroll to Manage TV.Factory Reset the Xfinity Remote with a Setup Button. You can follow these steps to reset an XR11, XR2, or XR5 Remote, which has an inbuilt Setup button: Press and hold the Setup button. In about 5 …1. Remove the battery pull tab from the remote. control battery compartment and make sure. your TV, AVR and set-top box are powered. on. 2. Refer to the "Setup Codes for TVs" and "Set-. up Codes for AVRs" sections on the back of. …

Step 2 Factory Reset of Cable Box. 1)Make sure the TV is on. 2)Hold down the power button on the remote for 5 seconds. 3)Press the center "OK"/Round circular button located in middle of the remote. It is located below A and B but is above C and D on the new voice activated remote.

Xfinity Voice Remote Overview. Introducing the Xfinity Voice Remote – only from Xfinity. The Xfinity Voice Remote (models XR11, XR15, XR16, XRA and the Xfinity Web Remote) is a remote control that allows you to find what you want faster by using voice commands to change channels, search for shows, get recommendations and more.Jul 4, 2020 · Called Comcast to activate the new box, since it wasn't added to my account when I picked it up. They sent a signal, I saw the greeting screen, and when I tried to select the language, nada. Then a gray box popped up saying the remote was paired with another box. On the phone with several agents, each had me press A + D, then punch in 981 to ...7. Replace the Cable TV Box at the Local Comcast Store. Sometimes cable TV box has a damaged HDMI port or a faulty one due to some power outages. Please take it to your local Comcast store for a same-day replacement. Usually, you don’t need to make a prior booking. 8. Let Comcast Run Diagnostics. Call Comcast and ask them to run TV ...I received a box today and am stuck at the voice guidance screen. Others have reported that techs who come to the house have been unable to fix it. ... I picked up a XG1a box at the xfinity store today to replace an older XG2 (so I could get the DVR service). During setup I also get stuck at the "do you want to keep using voice guidance" screen ...Ask Xfinity. Chat with Xfinity Assistant. Support Site Language: English. Español. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.Voice guidance provides our customers who are blind or have low vision or a visual disability the freedom to independently explore thousands of TV shows and movies on X1. The feature "speaks" what's on the screen and includes details such as program descriptions to help you decide what to watch. Voice Control can be used to control your On ...About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright ... Get to know the features and functions of the XR2 and XR5 remotes used with Xfinity X1. The XR2 and XR5 remote controls are redesigned to improve the Xfinity TV viewing experience. These remotes are smaller and easier to handle, putting the buttons you use most often within easy reach. Plus, there are fewer buttons so you can quickly find the ...Activation process. Enter the last four digits of any phone number listed on your Xfinity account. Use the number keys or directional pad on your remote to enter numbers. If you’re having trouble using the last four digits of a phone number, you can select the Verify another way button to verify via text message or by entering your account ...

Open the Xfinity connect portal and click the ‘settings’ tab (gear icon). Make sure you are in the ‘Mail’ tab within the settings. Open the ‘basic settings’ page and look for the language drop-down bar. Click on it and make sure the language is set to English and apply the changes. Once the changes take effect, your language ...

May 4, 2020 · I returned the box for a new one at the Xfinity store and it's working now. It had been a working for a few years but I turned the TV on one day and it was stuck on that screen. Despite getting a notice both in chat and on the phone that I would not be receiving a call back, I did get a call from an agent about 90 minutes later.

May 1, 2023 · Fix 1: Restart the Xfinity Box. One of the best ways to fix an Xfinity (X1) Flex stuck at the welcome screen is to restart the device. So, if you are not able to fulfill your entertainment cravings because the device is stuck at the home screen, then worry not, as a simple restart is enough to fix the issue. Here are the steps you need to ...Browse Xfinity On Demand: "HBO On Demand." "Find documentaries on Starz." "Free movies for kids." "Show me movies about vampires." Accessibility features for customers with disabilities: Accessibility Home Screen "Accessibility." Set Your Accessibility Preferences: "Accessibility Settings." "Turn on Closed Captioning." "Turn on Voice Guidance." Get to know the features and functions of the XR2 and XR5 remotes used with Xfinity X1. The XR2 and XR5 remote controls are redesigned to improve the Xfinity TV viewing experience. These remotes are smaller and easier to handle, putting the buttons you use most often within easy reach. Plus, there are fewer buttons so you can quickly find the ... Site Map. Products . Overview. Xfinity TV. Xfinity Internet Gigabit Internet Affordable Connectivity Program (ACP)May 1, 2023 · Fix 1: Restart the Xfinity Box. One of the best ways to fix an Xfinity (X1) Flex stuck at the welcome screen is to restart the device. So, if you are not able to fulfill your entertainment cravings because the device is stuck at the home screen, then worry not, as a simple restart is enough to fix the issue. Here are the steps you need to ...Hello @user_1ecaf4 thank you for creating a public post for assistance! I am terribly sorry to hear that you are getting this message on your TV. To get this removed, please try saying "Accessibility" into the Voice Remote to pull up the settings and disable voice guidance.Follow the below instructions to troubleshoot your Xfinity Voice service with the Xfinity My Account app: Log into the Xfinity My Account app on your Apple or Android device, and …To reset an Xfinity remote, follow these steps: Press and hold the A and D buttons simultaneously for three seconds until the status light goes green. Press 9-8-1. The LED status light should blink blue thrice indicating the remote has been reset.As we continue to make accessibility-related enhancements to Xfinity X1, frequent updates will be made to the talking guide – a voice guidance feature that allows customers who have visual disabilities the freedom to independently explore thousands of TV shows, movies and more. Learn how the latest changes to X1 impact voice guidance ...

Aug 10, 2017 · Calling 855-270-0379 and saying “Accessibility” or describing the issue (e.g., “large-button remote,” “Audio Description”). Using our accessible chat service. Emailing [email protected]. For self-service assistance and frequently asked questions, text “Accessibility” to 266278. You can also get help and support online at ... Step 2 Factory Reset of Cable Box. 1)Make sure the TV is on. 2)Hold down the power button on the remote for 5 seconds. 3)Press the center "OK"/Round circular button located in middle of the remote. It is located below A and B but is above C and D on the new voice activated remote.Apr 20, 2020 · Learn two ways to fix most problems with the Xfinity Voice Remote. Community Specialist • 10 days ago U/anaday1111 Thanks for reaching out, are you activating via the box or the app? anaday1111 • 9 days ago Sorry for the late reply. I was …Instagram:https://instagram. graduated studiesname chayote in englishliberty bowl halftime show 2022chicago writing Then he performed a more through reset, that he said would take 6-8 hours to complete and after that time, he told me to unplug the power for 30 seconds and plug the box back in. I did that and the box and went through the setup process again and the box is still stuck on the Voice Guidance screen as before. reddit ducatinmfc code lookup fedex While watching full-screen video, press the down arrow on your Xfinity remote. The transport bar will pop up on the lower third of the screen. Press the left arrow twice to highlight the audio description on/off option on the screen (the audio description logo). Press OK to turn audio description on or off.Browse Xfinity On Demand: "HBO On Demand." "Find documentaries on Starz." "Free movies for kids." "Show me movies about vampires." Accessibility features for customers with disabilities: Accessibility Home Screen "Accessibility." Set Your Accessibility Preferences: "Accessibility Settings." "Turn on Closed Captioning." "Turn on Voice Guidance." chi omega lambda The easiest way to turn Voice Guidance on or off is to use voice control. Ensure that the volume is raised on your TV. Press and hold the voice control button on your Voice Remote and say "accessibility" to reach the Accessibility Settings menu.May 20, 2020 · I powered off and on again. 2. When powering off the Flex box, I also unplugged the HDMI cable. After doing these things, I powered the Flex back on, while the Flex was showing the initial Welcome screen, take a battery out of the remote and put it right back, press Voice button numerous times, and I finally got to the next setup menu. Open the Xfinity connect portal and click the ‘settings’ tab (gear icon). Make sure you are in the ‘Mail’ tab within the settings. Open the ‘basic settings’ page and look for the language drop-down bar. Click on it and make sure the language is set to English and apply the changes. Once the changes take effect, your language ...